Guest Ban ID Scanning
for Hotels
Scans IDs, flags DNR guests, and saves proof to help you win chargebacks.
Join Thousands of Properties Taking Control of Guest-Related Issues
Key Features
All-In-One Guest Safety & Verification
Everything you need to screen guests, manage records, and protect your property—faster, safer, and fully automated.
Guest Ban ID Scanning
Compatible With Many Hotel PMS
Guest Ban connects directly Windows-based PMS systems, sending ID data straight into guest profiles with one click. It keeps check-in fast, accurate, and effortless.
Safety Works Better Together
The Power of the Guest Ban Network DNR
One unified DNR system that alerts your property instantly. By sharing risk information across hotels, we help your team prevent issues before they start and keep both guests and staff safer.
Testimonials
Real Stories, Real Results
Sam
J&P Asset Management
5.0/5
“Switching to Brighthub was a game-changer. The clarity in pricing and the transparency of their plans made scaling up easy.”
Sarah Johnson
Operations Manager at VeloTech
4.9/5
“Brighthub streamlined our support workflow. We moved faster, collaborated better, and saved thousands every quarter.”
Thomas Nguyen
Product Lead at OrbitLabs
4.9/5
“No more guesswork. With Brighthub, we know exactly what we’re paying for — and we’re getting more than we expected.”
Pricing Plans
ID Scanning Pricing
Starting From
Starting From*
$360
Start with secure ID scanning and chargeback protection.
- ID Scanning Service & Support
- PMS Integration (Auto-fill guest data)
- Guest Ban Network DNR Check
- Secure Web Access
- Free Install & Support
- Training & Video Guides
FAQs
Got Questions?
We’ve Got Answers.
Find quick answers or contact our support team.
1. How does the Guest Ban network work across hotels??
Guest Ban connects all participating hotels through a secure, cloud-based Do-Not-Rent network. When one property flags a guest for incidents, fraud, or damages, another property instantly see the alert during check-in. This helps prevent repeat issues across a portfolio and keeps all locations aligned.
2. Is it legal to share guest incident information between hotels?
Yes, as long as information is factual, non-discriminatory, and shared for safety and fraud-prevention purposes. Guest Ban is designed to follow privacy and compliance requirements, storing only operational details (e.g., ID info, incidents, property notes) and never protected classifications.
3. Can Guest Ban run real-time sex-offender or criminal risk checks?
Yes. Guest Ban can perform real-time checks against registered sex-offender databases and internal criminal-risk indicators, providing instant alerts to staff at check-in. This adds an extra layer of protection for hotels, guests, and employees.
4. How does Guest Ban help hotels win chargeback disputes?
Guest Ban securely stores the guest’s scanned ID, timestamps, check-in records, and property notes, all of which serve as strong evidence for chargeback investigations. Hotels regularly win disputes by submitting this verified documentation to the bank.
5. How quickly can we get Guest Ban installed and running?
Most properties are fully operational in one week time. Installation is straightforward, and our team handles onboarding, scanner setup, and PMS configuration.
6. Do you provide support and troubleshooting for scanners or integrations?
Yes. We offer full technical support for ID scanners, software setup, PMS integration, and ongoing troubleshooting. Our support team can assist remotely or guide your staff step-by-step anytime issues arise.
7. Do you provide financing options?
Yes. We offer monthly and multi-year plans, and qualifying properties can start with low-monthly-cost financing on scanners and subscriptions.